Support

We are here to help you document building your home. We usually reply within two working days.

Email us. We usually reply within two working days.

FAQ

How do I start my real project?

More → Settings → Clear sample data and start my home.

Is my data safe?

Yes. Your data is stored on your device and in your own iCloud account only, and we cannot see it.

How do I cancel my subscription?

iPhone Settings → your name → Subscriptions → Midmak Plus → Cancel Subscription.

I bought on another device. How do I restore?

More → Settings → My subscription → Restore Purchases.

What happens to my data if my subscription ends?

Everything stays visible and exportable. Nothing is deleted.

I have a gift code. Where do I use it?

More → Settings → My subscription → Have a gift code?

How do I request a refund?

Refunds are handled by Apple. Request one at reportaproblem.apple.com with your Apple Account.